Privacy & Cookies
Bulut Veteriner Kliniği("we") respects your privacy. This page explains, in plain language, what data we process when you use our website or contact us, and how cookies are used.
Data controller
Bulut Veteriner Kliniği — Alacaatlı Mah. 3341. Sok. No:1/8C (İncek Prestij altı), 06810 Çankaya/Ankara. Phone: +90 533 569 93 99, e-mail: info@bulutveterinerklinigi.com.
What we process
When you contact us by phone, WhatsApp or e-mail, we process the details you share — your name, contact information and message content — solely to arrange appointments, provide veterinary services, keep legally required animal-health records and issue invoices. We never share your data with third parties for marketing. Data may be disclosed only where the law requires it (e.g. official animal registration systems or competent authorities).
Cookies
Our website does not use advertising or tracking cookies — which is why you see no cookie banner. Visits are measured with a cookieless, anonymous analytics tool that produces aggregate statistics only. Essential technical cookies may be set by our hosting infrastructure strictly for the site to function.
Chat assistant
Conversations with our AI assistant stay in your browser for the current session and disappear when you close the page. Messages are processed only to generate a reply. Please do not share personal details (ID numbers, addresses) in the chat.
Your rights (KVKK)
Under Turkish Personal Data Protection Law No. 6698 (KVKK) you may ask us whether we process your data, request access, correction or deletion, and object to unlawful processing. Send requests to info@bulutveterinerklinigi.com; we respond free of charge within 30 days at the latest.
This page may be updated when needed. Last updated: July 2026.